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Frequently Asked Questions

Below are the answers to commonly asked questions about our Virtual Event tools. If you still have questions, please feel free to contact us.

Q.
Can we import and manage our event roster?
A.
Yes. The Meeting Center provides roster import tools as well as manual roster management tools.

Q.
Do you provide attendee registration services?
A.
Yes. The Meeting Center can provide full attendee pre-registration services with automatic API roster integration. This means that the registration process will automatically update your Meeting Center rosters (real-time) as registrations are processed.

Q.
What level of Reliability can I expect from the Meeting Center?
A.
One of the benefits of using our Virtual Event platform is the built-in Security and Network Redundancy that is provided. Our services include a level of data security and network reliability un-matched in this industry. Our environmentally controlled Data Centers, 24/7 Performance Monitoring/Security, and Emergency Power Generators help ensure that your Meeting Center tools are available 24 hours a day, 7 days a week.

Q.
Security is a Concern, What Security Credentials does the Meeting Center Have?
A.

Security is crucial to any online system. The Meeting Center is safeguarded by our SAS-70 Type II Certified/SSAE Data Centers and Our PCI® DSS Compliant (Payment Card Industry Data Security Standard) Servers. These certifications are critical when it comes to protecting your customers' data and the reputation of Your Business and Ours.

Q.
Is support available?
A.
Yes. Our team has been involved in the events industry for more than 20 years. We are available to help.

Q.
How much does the Meeting Center cost?
A.
The Meeting Center's services are based on the size of your event (number of attendees) and the frequency of your events. Give us a call so we can prepare a quote for you.

Q.
Do you also provide On-Site (in person) event services?
A.
Yes. Our Positive Proximity division provides full on-site session tracking, badge printing, lead retrieval, CEU certificate delivery and more. Visit our Positive Proximity's site HERE.

Q.
What's the next step? How do I get started?
A.
Give us a call to get your account created...
(800) 265-9141